Buzzing Questions

What are the various hosting panels you support?

We proudly support variety of Operating Systems like CentOS, Ubuntu, redhat, etc.All the Web Hosting Panels.You name it and we have it !!!.

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Is there a setup fee for any of your plans?

No, we believe that the infrastructure set-up should be of the same quality and level across clients, irrespective of which plan you're on.

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Are there any extra charges to upgrade my plan?

At Support Hives, what you see is what you get. In fact, it may be even lower depending on your usage history and business volume.

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Are there any refunds upon cancellation?

Upon cancellation, your service remains active till the end of the ongoing billing cycle.

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What are the modes of payments?

We accept all major credit cards and have found a robust payment gateway partner in PAYPAL.

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Can I experience a trial run of your tech support services?

Yes, we do have a model where you can experience a paid trial of our services for a fortnight.

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What cost benefits can I expect as an Enterprise customer?

If you're looking to do business in those volumes, then please feel free to buzz us on hey@supporthives.com.

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I can't decide if I need Phone Support just yet. What do you suggest?

This also means that phone support can wait until crucial calls and emergency support has to be extended.

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How can I up my service game for enterprise clients? Any offerings?

Let us know what you're trying to achieve - specifics, ideas and we'll incorporate. Private labeled reports,add-on services

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